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WEEK OF AUGUST 22, 2005

StorageTek preserves legacy with Computer History Museum


StorageTek preserves legacy with Computer History Museum

StorageTek has cemented its legacy in the history of the computing industry with two donations to the Computer History Museum in Mountain View, California. The StorageTek 3630 tape drive, circa 1973, (below, left) and the 8650 disk drive, circa 1978, (below, right) will be on display in a special computer storage exhibit at the museum, according to museum curator Allison Akbay.

The Computer History Museum was established in California in 1996. It is the world's largest and most significant history museum for preserving and presenting the computing revolution and its impact on the human experience. It allows visitors to discover how computing became the amplifier for our minds and changed the way we work, live and play.

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People and companies worldwide have collaborated with the Computer History Museum to assemble one of the world's largest and most comprehensive collections of over 4,000 artifacts, 10,000 images, 4,000 linear feet of cataloged documentation and several gigabytes of software. Among the items in the collection are a Hollerith census machine, a Cray-3 supercomputer, a WWII Enigma, a see-through PalmPilot, parts of MIT's Whirlwind computer and a computer-generated Mona Lisa. The Museum's emphasis on preservation and education make it a unique resource for media researchers, historians, scientists, industry professionals and students of all ages.

The entry of the double-density 8650 disk drive into the museum draws both happy and sad memories from employees. Jeff Halliday, who celebrated his 32nd anniversary at StorageTek on August 14, says, “It was a different, exploding market, so it really was an exciting time to be in the company.” The development of the 8650 was so critical that it marked the first time a “clean room” was built, which required employees to wear booties and hairnets. Halliday says that at the product’s peak, the company produced 66 units a day. The 8650 became a hit after IBM delayed a similar product. “It was successful because the market was there.”

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The 8650 was revolutionary because with two 11-inch disk platters containing 43 megabytes of memory the 8650 had twice the storage capacity of the comparable IBM product. Each fragile platter was held in a 16-inch box, which combined was called the HDA, or head disk assembly, and weighed about 70 pounds. Wes Nelson, a field engineer at the time, says, “I could fit two HDAs into the back of my 1974 Chevy Vega station wagon.” Today, you would need about 93 HDAs to equal the same memory as a four-gigabyte iPod Mini.

Unfortunately, StorageTek’s eagerness to enter the market may have had long-term consequences, as the HDAs were prone to failure. “Field failures brought us to our knees and led to our Chapter 11 bankruptcy,” says Halliday. Nelson has similar memories. “I made a lot of money in overtime fixing the 8650, but it was instrumental in helping get us into bankruptcy,” he says.

StorageTek spent millions attempting to figure out why the HDAs would break down so frequently. “We had so many field returns from the 8650,” Halliday says, “that our building in Longmont’s second floor was damaged because it bowed from the weight.” As StorageTek fell into bankruptcy, heavy layoffs ensued. Some employees came back as temporary workers specifically to work on the 8650. “One guy’s job was to smash the returned HDAs with a sledgehammer so no one could get the data,” Halliday says.

Solving the HDA mystery came too late, and by accident, Nelson says. “It was a cooling problem. Legend has it that we sent some to Australia in a plexiglass case, and the case broke so the air flowed through them great and they never broke.” From the 8650 experience, StorageTek learned many lessons about disk architecture and product development. “The lesson that should have been learned was, don’t release a product before you’re ready. We did a lot of de-bugging in the field.”

The StorageTek 3630 was part of the 3600 tape drive series, a successful product line that continued into the 1980s. It was one of the first reel-to-reel tape drives and required hand-loading tape reels onto the drive. The drive stood approximately six feet tall and weighed several hundred pounds. The 3630 operated at 75 inches per second, a slower speed than other models at the time, but which also offered a more cost-effective solution for customers with simpler storage needs. Models of the 3600 tape drive series featured improvements over their predecessors, with redesigns of the capstan control system, tape path, tape cleaner, and head contour, all of which provided more control and less wear on the tape.

Neither Halliday nor Nelson remember much about the 3630 tape drive that is also entering the museum, but that may be because it worked so well. “It was a good, reliable box," Nelson says. "When you put a good product in the field, the customers will come.”

To learn more about the Computer History Museum, visit the museum’s Web site at http://www.computerhistory.org/.