Does your PC have the current level of McAfee VirusScan and Scan Engine installed?  Follow these instructions to find out:

1. Right click on the McAfee icon in the bottom right of your screen (red and blue shield), and click about.

2. A screen will pop up with McAfee VirusScan at the top of the box.  Inside the box are Serial number, Virus definitions, Created on, and Scan engine.

3. If your scan engine is less than 4.1.50 you must update your scan engine.  If your scan engine is 4.1.50 or above you do not need the update and should not be affected by the SMS/logon push, although you will still receive smaller weekly virus definition updates.

4. If your VirusScan (found at the top of the pop up box) is less than 4.5.0 you must update the VirusScan as well.  

Note: The McAfee VirusScan 4.5 already contains the current Scan engine.  Therefore, if you need to install McAfee 4.5 it is not necessary to install the Scan engine update.  If your VirusScan is at 4.5 but your Scan engine is down level you only need to install the Scan engine update.

Instructions for Updating the McAfee VirusScan (HQ only):

Before starting the install, be sure to read all instructions and screens thoroughly.  Close all open applications before starting the job, your PC will be re-booted once the job is complete.  While the job is running you may notice some pauses where it appears that the PC is waiting; the job is actually still running and should not be considered a problem unless the pause lasts for more than 5 minutes.

Installation Instructions:
The automated job is located at \\lsv-pikes-f03\appl\mcafee\mcafee45\dist\install\auto. 

• Once there select the folder for the operating system running on your PC, either 95, NT, or 2K.
• Double-click the Setup.exe file and the upgrade will launch. 
• At the third dialog box you’ll be asked, “Do you wish to continue installing this product on your corporate asset?” select [Yes].
• If you selected the 95 or NT job, the computer will reboot after the uninstall of the existing version.  Log back on and the job will continue.
• At the end, in the Install Status dialog box select [OK], and your PC will reboot.

If you have any problems please contact the help desk at 3HELP or 303.673.4357 or 1.800.688.7408 for specific upgrade instructions.  A few situations that may require Help Desk assistance are as follows:

1. Dual Operating System (Dual Boot)
2. Norton Antivirus installed on PC
3.  Windows 98, or McAfee is not installed on your C drive (this could happen if you have a non-standard image installed).