Business issues
This Tier 1 company operates two large data centers with over a petabyte of data. Its storage environment is highly heterogeneous, drawing from multiple vendors’ devices including two different backup applications. Administrators relied on element-management tools, knowing that they needed an enterprise storage resource management (ESRM) application. However, right after the installation of an ESRM tool, the system crashed because the software vendor didn't accurately predict the resource drain that the installation would impose on an already-taxed infrastructure.

Solutions
The wireless operator installed Storability® Global Storage Manager (GSM) software after an extremely rigorous testing process. Testing confirmed that this ESRM software is non-intrusive, using passive data collectors to maintain a low overhead.

Financial benefits
GSM software has quickly produced highly-detailed reports on every element in the company’s network. This has replaced a time-intensive manual process that involved the collection of data from individual reporting tools. Moreover, the application has simplified management so a single administrator can effectively oversee devices at both data centers from a single location.

Business benefits
Global Storage Manager software provides administrators with end-to-end visibility of network elements. This facilitates the creation of customized reports to provide the exact information required for C-level executives, storage administrators and IT managers to make better business decisions.

Technology benefits
A major project goal was to increase storage utilization rates. The company has used GSM to monitor, measure and optimize storage allocation and storage utilization across all of its storage devices.