StorageTek service professionals can provide a range of storage-related assessments. They offer impartial findings and recommendations for improvements, which can positively impact the bottom-line while delivering higher service levels.

Consider business assessment services if:

• Regulatory compliance issues are not adequately addressed
• Operational inefficiencies are affecting service levels
• Risk levels are increasing due to inadequate data protection processes
• Limited resources prevent acquiring in-house staff expertise
• Operation costs are rising unchecked

Service descriptions
Service offering	Description	Deliverables
Data retention and availability*	Review policies, procedures, regulatory alignment and management approach for data retention. Review regulatory requirements related to data classification, preservation, and retrieval characteristics, including HIPAA, SEC Rule 17 (a)(4), Sarbanes-Oxley, Federal Acquisitions Regulations.	Detailed report describing a minimum of two strategies to meet requirements, plus one of the following Identification of certain applicable regulations Regulatory retention requirements Current operational retention procedures Risks associated with current data retention policies Recommendations for compliant data retention development process Recommendation for retention procedures
Data security	Analyzes Internet perimeter, remote access/VPN, internal network infrastructure, enterprise applications, and databases. Provides an objective third-party review of risks and vulnerabilities.	Executive presentation detailed results and recommendations Vulnerabilities summary report and supporting documentation Finding reports that includes suggestions and recommendations for improving security gaps
Business impact	Management level, systematic analysis that identifies the potential impacts of the loss of company resources resulting from business service interruptions. Pinpoints areas of vulnerability and quantifies risk. This service provides the core of business continuity and disaster recovery planning.	Comprehensive report that aligns business risk with financial liability and/or operational liability Documentation of all findings as well as recommendations for improvement
Risk	Identifies risks that may cause service interruptions and provides recommendations to mitigate those risks. Potential internal and external risks are examined and identified, and their impact is quantified and categorized into high, moderate and low categories. Single points of failure are identified.	High-level outage impact analysis Risk assessment report that identifies areas of low, moderate and high business risk Comprehensive recommendations to mitigate risks
Business continuity	Provides a report card on a company’s business continuity planning. Includes a review of current recovery strategies, standards and methodology compared to industry best practices for recovery.	Detailed report that addresses current strategy, standards, and methodology for recovery, including capabilities needed to recover the production IT environment at time of disaster Gap analysis on what is contracted for and what is needed at time of disaster Detailed report on current state of business continuity readiness Formal presentation that includes suggestions and recommendations needed to improve business continuity process and procedures