StorageTek has been designing and implementing complex, mission and business critical storage environments for over 34 years. We start by reviewing business continuity and disaster recovery procedures, including the people, processes, systems, network, data, and facilities that are critical for business continuation. Following a thorough analysis, we can design a detailed solution and process plan to recover operations in the event of an interruption.
| Business continuity planning | This service can consist of design, development, implementation, maintenance and refresh of continuity plans. We document a set of predetermined, action-oriented procedures that define required resources, courses of action, essential tasks, critical data and recovery priorities. The plan accounts for communication links, alternative facilities and the safety of employees. |
 | Documented set of predetermined action-oriented procedures |
| Technical or business procedures needed for recovery |
| Resources needed to successfully continue the business function |
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| Disaster recovery planning | Focuses on rebuilding the environment and restoring systems after a catastrophic event. We develop disaster recovery procedures for clients’ platforms within their production facilities and provide documentation to recover critical hardware at an alternate location. Additional procedures can be developed to recover hardware within the current environment. |
| Detailed disaster recovery procedures for the selected platforms |
| Formal presentation of the modified disaster recovery procedures |
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| Test configuration planning | Maximize and efficiently test a disaster recovery plan at an alternate recovery site. Includes test objectives, creation of and management of test plans, participation in the recovery test and post test analysis. |
| Report detailing missing components in current recovery plan |
| Detailed and comprehensive test objective document |
| Detailed test analysis report with problem resolution strategy |
| Comprehensive analysis and recommendation to improve the business continuity and disaster recovery program |
| Recommendation on recovery process improvements |
| Test program to meet availability and recovery objectives |
| Test schedule |
| Plans for resolution of failed test objectives |
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| High availability planning and implementation | Emphasizes the importance of a technology’s availability as it relates to business performance. StorageTek offers two services to help plan and implement a high availability solution. The planning service provides insight into the technologies available to improve the availability and accessibility of data to meet business operations and continuity objectives. The implementation service puts in place an advanced multi-vendor recovery and high availability solution to meet stated Recovery Time Objectives and Recovery Point Objectives. |
| Technical solution for high availability requirements |
| Recovery procedures |
| Implementation plan |
| Plan execution |
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| High availability for Automated Cartridge System Library Software (ACSLS Manager™ software) | Intended for large StorageTek automated tape library environments with stringent uptime requirements. The ACSLS Manager software high availability solution provides 99.9% or greater application availability. This solution allows fail-over to occur automatically without user intervention. It also allows certain types of OS and server hardware maintenance to occur without impact to the ACSLS Manager application. |
| Installation |
| Full documentation including run book |
| Training |
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