StorageTek offers a suite of data center services to help improve daily operations. Our service professionals assess, design, implement, and manage a wide range of projects following proven methodologies. They are committed to completing projects on time, within budget, and with the least amount of disruption to your business.
In the assessment phase, we gather requirements and information about the current environment. We present our findings and recommendations, and then build a scope of work, which leads to a detailed solution design and project plan. After customer approval of resources, methods and deliverables, we implement and manage the project, including coordination of the customer’s staff and other vendors.
| Hardware relocation | The relocation or consolidation of StorageTek hardware as well as relocation management for other vendors’ hardware. This includes CPUs, DASD, ATLs, tape drives, network devices, and environmental hardware as well as office essentials like PCs, help desks, small service and office furniture. This service includes logistical planning, transportation, and project oversight and is available to destinations worldwide. |
 | Site assessment |
| Risk assessment |
| Project plan |
| Test plan |
| Implementation plan |
| Status reports |
| Issue and action logs |
| Communication plan |
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| Asset swaps | Provides an identical or near-identical environment at a new data center location in advance of the move. As a result, only media has to be moved, not equipment. This service includes logistical planning, transportation, and project oversight and is available to destinations worldwide. |
| Site assessment |
| Risk assessment |
| Project plan |
| Test plan |
| Implementation plan |
| Status reports |
| Issue and action logs |
| Communication plan |
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| Asset management | A variety of services designed to support asset management requirements. This includes site configuration assessments, database builds, training, and on-site consultation. |
| Asset database |
| Layout and design |
| Custom reports |
| Training |
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| Cabling, connectivity, conveyance and design | Provides a total, managed approach to cable and connectivity needs to maximize operational efficiency and achieve greater speed and bandwidth for activities like SAN implementations or FICON migration. Receive new cabling as well as under-floor cabling organization like conveyance systems and trunks. We can also design and map connectivity with new patch panels, zone cabinets, and bar-coded cables. |
| Assessment, infrastructure audit, and recommendations |
| Cable design |
| Cable products |
| Installation and post-installation maintenance |
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| Environmental and physical services | Corrective action for existing or potential problems within the data center. Examples include the movement of air handling equipment, air ducts, under-floor cleaning, and designs for containment of contamination, humidity control and more. We can also assist with raised floors, power supply and distribution, air conditioning, Halon and other fire suppression systems. |
| Thorough environmental audit |
| Asset management |
| Test reports |
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| Media migration and conversion | Relocate, convert, recovery or destroy media to reduce costs, optimize floor space, and improve data access and security. We can move tapes, other media, freestanding racks, and fixed-structure racks. Media conversions can be handled in three ways: at the customer site using existing hardware; at the site using StorageTek-supplied hardware; or at a preferred vendor site using existing hardware. |
| Project plan |
| Implementation plan |
| Risk assessment |
| Transportation and logistics options, including expedited service, international transfers and air chartered service |
| Communications plan |
| Security, such as a police escort, if required |
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| Infrastructure services | A total solution for expanding, enhancing, optimizing or customizing existing facilities. We partner with the world’s top five engineering firms for design expertise. |
| Plans, drawings, schedules, and Aperture layouts |
| Personnel and resources needed to complete construction and relocation |
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| Complete project management | Complete oversight of data center relocation. This typically includes contacting and coordinating with all vendors; requesting bids for selected components, documentation, and on-site management. |
| Project plan |
| Implementation plan |
| Vendor management |
| Communication plan |
| Issue and action log |
| Reports |
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| Supportive project management | Responsibility for select components the data center relocation. This generally includes managing vendors in the de-installation and re9installtion of their equipment; transportation management; media relocation; documentation; and on-site supervision during each relocation phase. |
| Project plan |
| Implementation plan |
| Vendor management |
| Communication plan |
| Issue and action log |
| Reports |
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