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Support
Hardware support
Software support
Storage management
Multi-vendor support
Product training
Online resources
Warranties
Drivers

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Support

StorageTek provides a full-range of hardware, software, and storage management support. More than 2,300 service professionals in over 50 countries deliver solutions that support more than 17.000 customer data centers worldwide. Our service professionals average more than 15 years of IT industry experience so you receive world-class support for your storage environment.

StorageTek solutions:

  • Hardware support
    Comprehensive plans designed exclusively to support StorageTek hardware products.

  • Software support
    Comprehensive plans designed exclusively to support StorageTek software products.

  • Storage management
    Proactive and predictive storage management for complex, multi-vendor environments delivered primarily through StorageTek?s remote Storage Operations Center.

  • Multi-vendor support
    A support management program for StorageTek and other vendors' hardware and software in the open systems environment.

  • Product training
    Product courses designed to improve skills, support best practices and ISO requirements, shorten response times and reduce support costs.

  • Online resources
    Online access to hardware and software support information via the Customer Resource Center (CRC).

  • Warranties
    StorageTek limited warranty terms.

  • Drivers
    Download drivers for a variety of drives and libraries.


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Ask an expert
Pre-Sales Technical Questions
1-800-275-4785
01-303-673-2800

Product Support
1-800-525-0369

How to Buy
Contact us online
Or call
1-800-275-4785
01-303-673-2800
For tape media purchases:
1-877-STK-TAPE

Customer Briefing Center

Visit our executive venue to further discuss StorageTek products and solutions.

Customer Briefing Center Brochure

Toll free phone:
1-800-877-9220
Phone:
303-673-8510