StorageTek provides a full-range of hardware, software, and storage management support. More than 2,300 service professionals in over 50 countries deliver solutions that support more than 17.000 customer data centers worldwide. Our service professionals average more than 15 years of IT industry experience so you receive world-class support for your storage environment.
StorageTek solutions:
Hardware support Comprehensive plans designed exclusively to support StorageTek hardware products.
Software support Comprehensive plans designed exclusively to support StorageTek software products.
Storage management Proactive and predictive storage management for complex, multi-vendor environments delivered primarily through StorageTek?s remote Storage Operations Center.
Multi-vendor support A support management program for StorageTek and other vendors' hardware and software in the open systems environment.
Product training Product courses designed to improve skills, support best practices and ISO requirements, shorten response times and reduce support costs.
Online resources Online access to hardware and software support information via the Customer Resource Center (CRC).